Delete your data

How to make a request

To remove data from one connected channel immediately, disconnect that channel from the app’s Connections page. For complete account deletion, or if you no longer have access to the app, send an email to info@moraxphotography.com with the subject “Morax Chat data deletion request”. Tell us which connected account or accounts are concerned (WhatsApp, Instagram, Messenger, or Gmail) and, if relevant, the email address, handle, or conversation identifier needed to find them.

What happens next

We process deletion requests within 30 days.

1. We acknowledge the request and verify that it comes from the account owner or an authorised user.
2. We remove the requested data from Morax Chat and disconnect the relevant source when requested.
3. We confirm what was deleted, or explain any narrow information that must be retained for legal or security reasons.

Important limitation

This request deletes data held by Morax Chat. It does not delete information held by WhatsApp, Instagram, Messenger, or Google. To remove data from those services, use the relevant platform’s own account and privacy controls as well.

Need help?

If you cannot email us or are unsure which account to identify, contact info@moraxphotography.com and describe the issue without sending passwords or access tokens.